Returns

What is your return policy?

14-day returns from the date of delivery. Contact us within 14 days and we'll arrange it. Once your return is approved, we will provide you with return instructions including the pick up details. Please do not send any items back before contacting us — unapproved returns cannot be processed.

What condition does the item need to be in?

Same condition as received, with all accessories included. We can't accept returns on devices with new physical damage. Once your return is approved, we will provide you with return instructions including the pick up details. Please do not send any items back before contacting us — unapproved returns cannot be processed.

How long does a refund take?

5–7 business days after we receive and inspect the returned device. The refund will be returned to your original payment method. Your bank may take additional time to reflect the amount.

Do you offer exchanges?

No. Tech Pasar does not offer exchanges. All approved returns are resolved via refund to your original payment method only.